Benjamin ThaiSoftware Engineer · ML
02WORK

Experience

Where I've worked, and what I was actually responsible for there.

Mar 2025 — Present
Irvine, CA

IT Monitor

UC Irvine — Office of Information Technology
  • —Watch system and network logs for campus infrastructure serving 36,000+ students, faculty, and staff; flag anomalies and escalate incidents to the on-call team following documented procedure.
  • —Built the team's operational logging system in Microsoft Forms and Excel, tracking anomalies, events, preventative maintenance, and closeouts in one master log.
  • —Set up filtered views with FILTER, CHOOSECOLS, and HSTACK so the team can pull the slice they need without touching the source data.
  • —Rewriting documentation for the OIT POM team: checking training material against how the work is actually done and replacing the pages that are out of date.
Aug 2024 — Present
Cerritos, CA

Math Instructor

Mathnasium
  • —Teach 30+ K–12 students a week, covering arithmetic through pre-calculus.
  • —Find where a student actually got lost and re-teach from that point instead of the whole topic.